Dental Billing Services for Dental Practices Nationwide
Steadfast Billing Solutions is a dental billing company that helps dental practices nationwide recover lost revenue, streamline insurance workflows, and maintain consistent cash flow.
Stop losing money to aging insurance claims and missed follow-ups.
Choose The Dental Billing Company Your Practice Deserves!
No obligation. No pressure. Just a quick review of your current billing workflow.
✔ Reduce dental and medical insurance aging with consistent, proactive follow-up — not just reports
✔ Recover denied and unpaid dental and medical claims before they become write-offs
✔ Free up your front office by outsourcing dental and medical billing nationwide
✔ Improve your insurance collections with expert dental and medical billing services
Is Your Practice Unwittingly Experiencing Revenue Loss?
Numerous dental practices are inadvertently losing significant amounts of revenue each month due to avoidable issues related to dental insurance billing services, including:
✔ Unattended aging insurance claims
✔ Mismanagement of benefit coordination adjustments
✔ Errors in payment posting
✔ Claims that are stuck in clearinghouses or not submitted at all
✔ Insurance write-offs that should have been compensated
In bustling offices, these problems often remain undetected, whether billing is conducted internally or through outsourced dental billing services.
Most dental offices operate under the assumption that their billing processes are correct until a detailed review is conducted.
This is where structured billing systems and diligent follow-up can create a substantial impact. Proper dental insurance claims management, including dental billing for dental offices, dental claims follow-up services, and dental revenue cycle management, is crucial for mitigating these issues. Additionally, engaging in dental insurance aging services, insurance AR dental billing, and dental billing audit services can further enhance financial stability. Implementing dental EFT posting services, dental billing appeals, and dental insurance denial management will also improve overall revenue collection.
About Steadfast Billing Solutions
Steadfast Billing Solutions is a premier dental revenue cycle management partner dedicated to helping practices nationwide recover lost revenue and stabilize cash flow. Founded by Ashleigh Scarfone and Shelby Kolb, who bring over 20 years of combined clinical and administrative experience, our company was built to bridge the gap between high-production dentistry and disciplined financial oversight.
Our Mission
We believe that the financial health of a dental practice should not be a source of stress. Our mission is to elevate industry standards by providing transparent, ethical, and people-centric billing services. We do not just process claims. Instead, we function as a seamless extension of your front office to ensure every dollar earned is a dollar collected.
The Steadfast Advantage
What sets us apart is our deep clinical background. Because we started our careers in chair-side roles, we understand the full lifecycle of patient care from the initial procedure to the final reimbursement. This unique perspective allows our team to:
- Identify Hidden Leaks: We spot errors in benefit coordination and payment posting that standard software often misses.
- Navigate Complexities: Our expertise spans general dentistry and high-level specialties, including oral surgery, orthodontics, and endodontics.
- Drive Accountability: We focus on proactive follow-up and rigorous auditing to ensure insurance aging does not turn into write-offs.
Our Values
At the heart of Steadfast are the principles of Trust, Honesty, and Transparency. We pride ourselves on building long-term partnerships rooted in clear communication. When you partner with us, you are not just outsourcing your billing. You are gaining a dedicated team committed to the long-term growth and stability of your practice.
MEET THE FOUNDERS:
Ashleigh began her career in oral surgery at the age of 19. She joined a specialty practice where she would grow and advance significantly over the years. Her journey started as a surgical assistant, working chair side in a high-level clinical environment where precision, documentation, and coordination were essential to patient success.
Within that same practice, she progressed into the role of treatment coordinator. This position allowed her to gain hands-on experience in case presentation, complex financial discussions, and the intricate world of insurance navigation. Eventually, she stepped into office management, where she oversaw entire operations, team workflows, and overall revenue performance.
Her evolution within a single specialty practice provided her with a comprehensive understanding of the full lifecycle of care, spanning from the initial procedure to the final reimbursement. Over time, she expanded her revenue cycle expertise to include general dentistry, pediatric practices, and endodontics. This diverse experience helped her develop a strategic perspective that perfectly blends clinical awareness with operational structure.
At Steadfast, Ashleigh co-leads the company vision and long-term strategy. Her strength lies in building structured systems that create clarity, accountability, and long-term financial stability for every practice the company serves.
Shelby began her career in dentistry over 12 years ago after graduating from dental assisting school. She started in a general practice in Richmond, Texas, where working chair side gave her a strong foundation in clinical workflow, patient care, and the high-speed environment required to support both providers and front office teams effectively.
She later transitioned into specialty practices, focusing on orthodontics and oral surgery throughout the Katy and Houston area. As her experience deepened, her responsibilities expanded beyond clinical support and into the financial and operational side of the dental office. What began as a chair-side role evolved into a dedicated focus on revenue performance, systems oversight, and long-term financial stability.
Through her extensive work in remote billing and revenue cycle management, Shelby recognized that production alone does not determine success. Instead, she realized that disciplined follow-up, accountability, and proactive oversight are the true drivers of a healthy practice.
At Steadfast, Shelby co-leads operations and the client experience. Her strength lies in building trusted partnerships that feel connected, responsive, and fully integrated. She ensures that practices do not just protect their revenue but also feel supported every step of the way.
Our Services
We provide comprehensive claim submission, diligent follow-up, and expert appeals management. Our team handles the complete claims lifecycle to ensure timely reimbursement and the resolution of complex insurance issues. This thorough approach allows your practice to remain focused on delivering exceptional patient care while we secure your revenue.
When insurance coverage is returned as terminated, we take immediate action before the claim becomes a problematic aged receivable. We contact the patient directly to secure updated insurance information and verify new benefits. This proactive step keeps your revenue cycle moving and prevents avoidable delays in payment.
Our accurate payment posting and account reconciliation services ensure your financial records remain organized and current. We verify that all insurance payments and adjustments are properly credited to the correct patient ledgers. This level of precision ensures your accounts always reflect reliable, up-to-date balances.
Account Auditing & Discrepancy Resolution (Add-On service)
We offer detailed account auditing services that involve a deep review of balances, credits, and historical insurance activity. By identifying and resolving discrepancies, we help your practice maintain clean financial records. Our team works to eliminate billing inconsistencies and ensures every account is reconciled with clinical accuracy.
Patient Billing Management (Add-On Service)
We ensure your practice is fully compensated by managing the final stage of the revenue cycle. Our team handles the professional delivery of patient statements and maintains consistent, courteous follow-up on all outstanding balances. By providing clear communication and resolving billing inquiries directly, we help maintain positive patient relationships while ensuring your bottom line remains a priority.
Why Outsource Your Dental Billing?
Many practice owners wonder if keeping billing in-house is more cost-effective.
However, when you calculate the total investment of internal management, partnering with a specialized expert often provides a much higher return on investment.
Significant Cost Savings
Maintaining a full-time billing employee involves expenses that go far beyond a base salary. When you manage billing in-house, your practice is also responsible for:
- Payroll Taxes and Benefits: These additional costs typically add 20% to 30% to an employee’s base pay.
- Training and Turnover: The cost of hiring and training new staff is significant, especially in a high-turnover industry.
- Technology and Space: In-house billing requires dedicated office space, hardware, and additional software licenses.
By outsourcing, you convert a high fixed cost into a manageable service fee that scales with your actual production.
Clinical Expertise vs. Administrative Tasking
Internal staff members are often “multi-tasked” with front-desk duties, patient check-ins, and phone calls. This constant interruption leads to:
- Delayed Claim Submissions: Billing tasks are often pushed to the end of the day or even the following week.
- Inconsistent Follow-up: Insurance aging grows because the team does not have the uninterrupted time needed to sit on hold with payers.
- Increased Errors: Frequent distractions lead to simple data entry mistakes that result in preventable claim denials.
Our team focuses exclusively on your revenue cycle. We have the clinical background to understand the details behind every claim, which ensures higher accuracy and faster reimbursements.
Uninterrupted Revenue Cycles
When an in-house biller goes on vacation, takes sick leave, or leaves the practice, your billing often comes to a complete halt. This creates a “roller coaster” effect on your cash flow. With Steadfast Billing Solutions, your revenue cycle never stops. We provide consistent, daily oversight so that your cash flow remains steady regardless of your internal staffing changes.
Comparison: In-House vs. Steadfast
| Feature | In-House Billing | Steadfast Billing Solutions |
| Cost Structure | High Fixed (Salary + Benefits) | Scalable (Based on Production) |
| Focus | Multi-tasked / Interrupted | 100% Dedicated to Revenue |
| Reliability | Stops during sick days/vacation | Continuous, Daily Oversight |
| Expertise | General Administrative | Deep Clinical & Surgical Roots |
| Accountability | Managed by the Doctor | Proactive Auditing & Reporting |
What Happens During Your Free Billing Analysis?
When we review your billing processes, we typically look at:
• Insurance aging reports
• Claims that were never submitted
• Incorrect coordination of benefits adjustments
• Payment posting inconsistencies
• Claims sitting unresolved in clearinghouses
Many offices discover issues they didn’t realize were affecting their revenue.
Our goal is simply to help you understand where your billing stands.
Straightforward Pricing Designed to Scale With Your Practice
At Steadfast, we don’t believe in ‘tiered’ quality. Whether you are a solo startup or a large multi-provider group, you receive our full suite of revenue cycle management services. Our pricing simply scales based on your Adjusted Production to account for the increased claim volume and administrative workload.
Most practices recover significantly more in unpaid insurance claims than the cost of our service.
Adjusted Production:
Under $75,000
Up to $2,200/month
Adjusted Production:
$75,000 – $150,000
Up to $3,800/month
Adjusted Production:
$150,000 – $225,000
Up to $4,800/month
Adjusted Production:
$225,000 – $300,000
Up to $5,800/month
Adjusted Production:
$300,000+
Starting at $6,000/month
We offer a free practice analysis to evaluate your office’s billing needs and provide a quote based on size and complexity. No long term contracts. Month-to-month flexibility.
Contact Us
Dental Insurance Billing Experts
Steadfast Billing Solutions provides dental insurance billing services for practices across the United States. Our team specializes in insurance claim follow-up, coordination of benefits management, payment posting, and revenue cycle optimization for dental offices.
